Thanks for installing Google’s Business Messages Application.
In this guide, you will find all the steps to complete the integration. Integration requires an approval from Google, so please make sure to follow all the steps.
In order to use this application, you need to have a verified Google Business Profile account. For example, if your company has a listing in Google Maps, it means that you already have one.
An example of a verified Google Business Profile account on https://business.google.com
Note the status: “Verified”
Check out Google Business Profile website for more info: https://www.google.com/business/
After you install the app, navigate to the application settings page. If you get forwarded to a LiveChat permissions page, approve, and you will be redirected back to the settings page. You can also be authenticated automatically.